Posts Tagged ‘group services’

The Perception of Prosperity

April 20, 2010

The perception of prosperity was and is a struggle for corporate America.  When a certain company back in the 2008 was spending lavishly on their holiday parties and corporate functions (and Executive Bonuses), it sent ripples through the event industry.  Companies that could still afford to do something to reward their employees were doing nothing in the name of political correctness.  Not only did this crucify the event industry that directly and indirectly employs hundreds of thousands of people, it also effectively reduced morale at companies around the country.

Yes, unemployment is still high.  Yes, there are a lot of people looking for jobs or worrying about feeding their kids or making their next mortgage payment.  But do we all continue to live in fear of “what people may think,” bowed by our concern that we will appear to prosperous when it is not prudent to do so? 

I am a creature of optimism.  City is, by its very nature, an optimistic place.  We choose to proceed with a sense that the worst is behind us and the best is yet to come, and we preach it internally as well as to the folks that come to us for team building or just to kick back for a beer and some food.  Like virtually every business in America, we saw tough times in the last 18 months that tested our mettle as an organization.  But we, like so many of you, have found our way through the woods and are coming out of this more nimble, sensitive, and focused. 

What I want for us as an organization is what I want for America and for the world – a renewed sense of possibilities, an eye towards a better financial future, and the conviction that no matter how bad things get, there is a way to get better and stronger through hard work and steadfast conviction.  More than ever, we are grateful that people around the Bay Area continue to patronize City.  If you have the means, and if you have the desire, we await your people with open arms and a plan to inspire them towards a brighter tomorrow.

Have you met our new team member?

February 22, 2010

Greetings from the newest resident of City Beach’s “Group Services Secret Lair.”   By way of introduction, my name is Ryan, and I’m a workaholic.  I joined the sales and marketing team at the beginning of February, and of course, it has been trial by fire.  There is always a learning curve in any new endeavor, but fortunately, I was previously employed in a capacity where I was dealing with the CB staff frequently.  That familiarity has made my transition relatively smooth.  The friendly folks at CB have all been amazingly helpful and accommodating, and I am thankful for that!  Most of us have been in the “other” type of new job situation, and that certainly gives one an appreciation for the companies that do it the right way.

 To business!  Deep in the bowels of 4020 Technology Place in Fremont, we are frantically trying to keep pace with the volume of incoming business while ensuring that our current clients all receive what El Jefe calls “The Impeccable Experience.”  That philosophy encapsulates our emphasis on delivering superior customer service from the time an inquiry comes in all the way to the follow-up on surveys that are sent out, post-event.  The Impeccable Experience is our only goal here…but you need to live it to understand all that it entails.  We aren’t a corporate, stuffy event facility.  We aren’t a place that you come because you have to do some team-building.  Google “O’hana” and you will get a bit more insight as to what we strive for every day.  We are a shelter from the storm, a beacon in the night, a cold beer on the beach, etc…you get the idea.

 I look forward to updating this every week and keeping you apprised of the latest and greatest here at City Beach.  We have an open house on March 4 from 5pm-7pm at the Fremont Facility, so if you want to come check out some new menu items (delicious) and team games (fun), then feel free to holler at me at 510-824-0311 or ryan.r@citybeach.com.  Have a fabulous week!